Products are sent via France. In France, you should receive your order within 10 days.

Outside France, delivery times depend on the location, but all packages are tracked and you can follow them using the tracking number to find out where your package is.

After validation of your payment, you will receive an automatic confirmation email informing you that your order has been received. If you do not receive this email, please look in your spam or contact us at contact-marocmaroc@floramaroc.com

In the event of a specific request concerning your order, we invite you to contact customer service by email at contact-marocmaroc@floramaroc.com as soon as possible after having finalized your order.

Only the Jardin Mille Roses perfumed water contains alcohol (we are currently working on an alcohol-free version).

We do not offer products which are certified organic because we create our formulae with a reasoned approach which is respectful of your skin. We want to remain free to use a wide variety of notes in our perfumes and of active ingredients for efficacy claims.

All of our skincare products which, because they are oily, may give the impression that they promote the appearance of blackheads, underwent this test. The positive results will reassure you.

The following are therefore approved as non-comedogenic: Grains de Lumière (Exfoliating wax cream – face), Terre du Désert (Purifying face mask), Onguent d’Argan (Nourishing balm – body), Miel d’Ambre (Detoxifying and exfoliating balm – body), L’Or dans l’Eau (Bath oil), L’Or et l’Argan (Magnifying oil – body).

No marocMaroc product is specifically designed for pregnant or breastfeeding women. We therefore recommend consulting your doctor. All ingredients used are detailed in the list of INCI ingredients found on all packaging.

Yes, of course! They are particularly fond of our bath, hair and face products.

Our products are gentle but they are not designed for children. Our products should not be used on children under 36 months (3 years old).

marocMaroc products are not tested on animals, in accordance with European regulations.

No, all marocMaroc products are paraben-free.

No, all marocMaroc products are free of silicons (and silicon derivatives), even our shampoos!

No, our products do of course contain natural ingredients (Moroccan plants are at the heart of our story), but we sometimes combine them with synthetic ingredients to obtain refined textures and ensure effectiveness and a beautiful finish on the skin. When it is possible to choose between a natural or synthetic ingredient, we opt for the ingredient which will be better for your skin (because natural does not necessarily mean “better” or “risk-free”).

Use the contact form on this website for any questions you might have. We’ll answer you!

This website provides the list of points of sale; click on the “Spas & locations” tab. This is a retail website and we deliver worldwide.

All information provided is processed in a strictly confidential manner. It will only be used internally by marocMaroc to deliver your products or send you marketing information. Your bank details are encrypted by an ssl protocol and are not kept or stored on the website.